Contact Us

We're here to help! Reach out to us through any of the channels below.

Email Support

For general inquiries and support

admin@vokarstep.com

Response time: 24-48 hours

In-Platform Support

Get help directly from your dashboard

Go to Dashboard

Available 24/7 for logged-in users

Business Address

Vescur Platform

Ahmedabad, Gujarat
India
Registered in India

What Can We Help You With?

Before You Contact Us

To help us assist you faster, please have the following information ready:

  • Your registered email address
  • Project or transaction ID (if applicable)
  • Screenshots of any errors or issues
  • Detailed description of the problem
  • Steps you've already taken to resolve the issue

Business Inquiries

For partnership opportunities, media inquiries, or other business-related questions, please email us at admin@vokarstep.com with "Business Inquiry" in the subject line.

Report Fraud or Abuse

If you suspect fraudulent activity or abuse on the platform, please contact us immediately at admin@vokarstep.com with "URGENT: Fraud Report" in the subject line.

Legal & Compliance

For legal notices, DMCA takedown requests, or compliance-related matters, please email admin@vokarstep.com with "Legal" in the subject line.

Response Times

We strive to respond to all inquiries as quickly as possible:

  • Urgent/Fraud Reports: Within 24 hours
  • Payment/Escrow Issues: Within 24-48 hours
  • General Support: Within 48-72 hours
  • Business Inquiries: Within 3-5 business days