Contact Us
We're here to help! Reach out to us through any of the channels below.
In-Platform Support
Get help directly from your dashboard
Go to DashboardAvailable 24/7 for logged-in users
Business Address
Vescur Platform
Ahmedabad, Gujarat
India
Registered in India
What Can We Help You With?
Before You Contact Us
To help us assist you faster, please have the following information ready:
- Your registered email address
- Project or transaction ID (if applicable)
- Screenshots of any errors or issues
- Detailed description of the problem
- Steps you've already taken to resolve the issue
Business Inquiries
For partnership opportunities, media inquiries, or other business-related questions, please email us at admin@vokarstep.com with "Business Inquiry" in the subject line.
Report Fraud or Abuse
If you suspect fraudulent activity or abuse on the platform, please contact us immediately at admin@vokarstep.com with "URGENT: Fraud Report" in the subject line.
Legal & Compliance
For legal notices, DMCA takedown requests, or compliance-related matters, please email admin@vokarstep.com with "Legal" in the subject line.
Response Times
We strive to respond to all inquiries as quickly as possible:
- Urgent/Fraud Reports: Within 24 hours
- Payment/Escrow Issues: Within 24-48 hours
- General Support: Within 48-72 hours
- Business Inquiries: Within 3-5 business days