Privacy Policy
Last Updated: 12/14/2025
1. Introduction
Vescur ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.
2. Information We Collect
2.1 Personal Information
- Full name and contact information (email, phone number)
- Government-issued identification documents (for KYC verification)
- Bank account details and payment information
- Address and location data
- Profile information and professional details
2.2 Transaction Information
- Project details, agreements, and milestones
- Payment amounts, dates, and status
- Communication between parties
- Dispute information and resolution details
2.3 Automatically Collected Information
- IP address and device information
- Browser type and version
- Usage data and analytics
- Cookies and tracking technologies
3. How We Use Your Information
We use your information to:
- Provide and maintain the Platform services
- Process transactions and hold funds in escrow
- Verify your identity and comply with KYC/AML regulations
- Facilitate communication between users
- Resolve disputes and provide customer support
- Prevent fraud and enhance security
- Send transactional emails and notifications
- Improve our services and develop new features
- Comply with legal obligations and enforce our Terms
4. Information Sharing and Disclosure
4.1 With Other Users
We share necessary information (name, email, project details) with other parties involved in your transactions to facilitate agreements and payments.
4.2 With Service Providers
We share data with third-party service providers who help us operate the Platform:
- Payment processors (Stripe) for transaction processing
- Database and hosting providers (Supabase, Vercel)
- Email service providers for notifications
- Analytics providers for usage insights
4.3 Legal Requirements
We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety.
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Data Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Financial records and transaction data are retained for at least 7 years as required by financial regulations.
7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Object to processing of your information
- Request data portability
- Withdraw consent where processing is based on consent
To exercise these rights, contact us at admin@vokarstep.com
8. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookies through your browser settings, but disabling cookies may affect Platform functionality.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers.
10. Children's Privacy
The Platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Platform. Your continued use after such changes constitutes acceptance of the updated policy.
12. Contact Us
For privacy-related questions or concerns, contact us at:
Email: admin@vokarstep.com
Platform: Vescur